Fitabase Engage

SMS Messaging

Send text-based surveys, reminders, and notifications to your research participants.

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Smartphone on a wooden table showing an SMS reminder to sync from a study coordinator

Today 9:14 AM

You haven't synced in 2 days. Please open your Fitbit or Garmin app and contact your study coordinator if you have any issues.

Sync Reminders

Nudge participants the moment data stops flowing

Fitabase watches sync status continuously. Set your own rules for when to reach out (after a missed day, two days, a week) and write the exact text participants see.

Each reminder can guide participants to the fix: open the Fitbit or Garmin app, charge the device, or reach out to the study coordinator. Customizable copy, customizable triggers, all from your Fitabase dashboard.

Check-ins

Quick pulse checks participants actually answer

Short, scheduled check-ins give you a qualitative read on how participants are doing week over week. Reply rates on SMS clear the bar most email and app-based touchpoints can't.

Capture the reply directly into your Fitabase dataset, alongside the sensor data you're already collecting.

Wed 10:02 AM

Hi! Just checking in on how you're feeling about the study this week. Reply with a number:
1 = Struggling
2 = Rough
3 = Okay
4 = Good
5 = Great

Mon 8:30 AM

Your weekly survey is ready. Tap to start: fitabase.to/s/7h2f (about 3 minutes).

Survey Links

Drop surveys right into their text messages

Send a one-tap link to whatever survey tool your study already uses — REDCap, Qualtrics, SurveyMonkey, Google Forms, or anything else that lives at a URL. Participants answer from the lock screen or wherever they already check messages, with no app install needed and no inbox to dig through.

Study Updates

Share progress and what's next

Broadcast weekly summaries, milestones, and study announcements to whole cohorts or individual participants.

Pull in participant-specific variables like step totals, streaks, or study week, so every text feels personal rather than a blast.

Fri 5:00 PM

Week 4 update: you logged 180 active minutes this week — great work! New surveys go out Monday.

Ready to get started with SMS Messaging?

Reach out to learn how Fitabase Engage can enhance your research.