Privacy Policy

Small Steps Labs LLC and its principals, affiliates, employees and agents ("Small Steps Labs", “Fitabase”, "we" or "us") provide online services, including, but not limited to the Fitabase website ("Fitabase.com" or the "Site"), widgets, computer programs and mobile applications hosted by or on behalf of Small Steps Labs LLC (collectively, the "Fitabase Services") intended to enhance the aggregate data collection of personal fitness and body monitoring electronic products offered by Fitbit Inc (the "Fitbit Products"). Small Steps Labs LLC is committed to maintaining the privacy, integrity and security of any personal information about our users. This Privacy Policy ("Policy") explains how we protect personal information we collect in connection with your use of the Fitabase Services and how we use and in some cases disclose that information. "Personal information" for purposes of this Policy means information that identifies an individual, such as name, address, phone number, fax number or email address.

This Privacy Policy (this "Policy") is subject to the provisions in our Terms of Use, which are incorporated by reference. To see the Terms of Use click here.

What Personal Information We Collect

Your Fitabase account (a “Fitabase User Account”) enables you to collect data from Fitbit Products which work in conjunction with one or many user accounts on Fitbit.com (a "Fitbit User Account"). Using Fitabase you can aggregate data from devices in your possession and provided by you or facilitate independent Fitbit Users to share their data. Data is gathered by the Fitabase Service using the Fitbit third party mechanisms provided by Fitbit.com (the Fitbit API http://dev.fitbit.com/). In this process a Fitbit User is prompted by the Fitbit Service to share their data with Fitabase by Small Steps Labs LLC. Regardless of whether you are providing these devices and completing this step prior to delivery of the device, you are obligated to provide these Terms of Use and Privacy Policy to the Fitbit Users.

From Fitabase User Accounts we collect:

  • Sign up information that you provide containing your email address, name, and organization affiliation if applicable, and password.
  • Site login times, pages visited, and data exported.
  • IP Address information of user logins

You should review the Privacy Policy on Fitbit.com here: http://www.fitbit.com/privacy. Any information provided to Fitbit.com by Fibit Users (who have also authorized Fitabase to gather this data) should be regarded as accessible to the Fitabase Service, including but not limited to:

  • personal details added to a fitbit user account, such as height, weight, gender, and age.
  • information sent wirelessly from your fitbit product to the service and that is stored the fitbit user account.
  • information that was added manually to the fitbit service and is stored in the fitbit user account.
  • accounts of when a fitbit user elected to share data from their fitbit user account with others.
  • minute-level data reported by devices including:
    • number of steps taken
    • calories burned
    • intensity of movement metrics
    • sleep data and times of awakening
    • weight
    • body fat percentage
    • heart rate
    • and any manually reported food or exercise information provided to ftbit.com.

Fitabase does not require you to use real names or email address to identify a Fitbit device and you are welcome to use any alphanumeric IDs instead. Be aware that it is at your sole discretion how you identify Fitbit User Accounts within the Fitbit Service, but that those data fields are accessible to the Fitabase Service once a user authenticates.

If you are aggregating data as part of an experiment, competition, observation, treatment, of any other trial from multiple Fitbit users you are obligated to convey that this data is gathered and stored by both Fitbit Inc and Small Steps Labs LLC. You must also provide a link or a copy of the Fitabase Terms and Privacy Policy.

How We Use Your Personal Information

Small Steps Labs LLC uses your personal information to:

  • Provide you with the Service;
  • Analyze Site usage and improve the Service;
  • Deliver to you any administrative notices and communications relevant to your use of the Fitabase Products and Service;
  • Provide you with updates regarding Fitabase Products and Services;
  • Perform internal market research, project planning, troubleshooting problems, and to detect and protect against error, fraud or other criminal activity;
  • Enforce the Fitabase Terms of Use.
Disclosure to Third Parties

Fitabase may also use your personal information with companies who provide services such as information processing, order fulfillment, billing, product delivery, customer data management, customer research and the like. These companies are obligated to protect your information and may be located wherever Small Steps Labs LLC does business.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users or if we are required to do so by any applicable law, rule, regulation, subpoena or other legal process. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Use of Customer Logo

We reserve the right to use the name / logo of the customers on our Software / Website / Marketing Materials. Waivers of this right will be granted at the sole discretion of Small Steps Labs LLC.

Cookies and Other Technology

The Fitabase Site and Service may use "cookies" and other technologies such as pixel tags and web beacons.

Cookies are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer's hard drive. These technologies tell us which parts of our website you have visited, limit the number of times you see a Fitabase offer, or help us better determine which Fitabase offers you may like to see or to alert you to software compatibility issues. They are also used to analyze and improve our Service's design and functionality.

If you choose to delete cookies from your device or block them from being stored on your device, please note that the full functionality of the Service may not be available to you.

"Web beacons" are images embedded in a Web page or email for the purpose of measuring and analyzing Site usage and activity. Fitabase, or third party service providers acting on our behalf, may use Web beacons to help us analyze Site usage and improve the Service.

We may use third party service providers to help us analyze certain online activities and improve our products and the Service. For example, these service providers may help us measure the performance of our online campaigns or analyze visitor activity on Fitabase.com. We may permit these service providers to use cookies and other technologies to perform these services for Fitabase. We do not share any personal information about our customers with these third party service providers, and these service providers do not collect such information on our behalf. Our third party service providers are required to comply fully with this Policy.

Information You Elect to Share With Others

Fitabase enables you to share information with others by granting them additional administrator logins or by exporting data into offline data files. You are responsible for restricting who has access to online and offline content and can change / delete / update administration accounts from within the Fitabase Service.

Children

We do not knowingly collect any personal information from children under 13. If we discover that a child under the age of 13 has provided us with personally identifying information, we will take steps to delete the information as soon as possible.

Your Right to Delete Your Data

If you would like to cancel your Fitabase account you may do so by emailing our support. When you request cancellation of your account, your personally identifiable information will be deleted, including but not limited your email address, name, photo(s), friends list and links to social and partner sites. Archival copies of your account information that exist within our back-up system will be deleted in accordance with our normal back-up expiration schedule. Following cancellation or termination of your account, Fitabase may continue to utilize de-identified and anonymized historical data associated with your use of the Fitabase Products.

Email Communications From Us

Fitabase subscribers have the ability to opt-out of receiving certain account alerts, summaries and promotional emails and to terminate their newsletter subscriptions by following the instructions provided in such emails.

Opting out in this manner will not end transmission of service-related emails, such as email alerts.

Data Security

We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your data and to protect Fitabase accounts and systems from unauthorized access.

When you register for the Service, Fitabase requires a password from you for your privacy and security. This password is stored in an encrypted fashion on our systems.

Privacy Complaints by European Union Citizens

Fitabase’s Services are hosted and operated entirely in the United States and are subject to United States law. Any personal information that you provide to Fitabase is being provided to Fitabase solely in the United States and will be hosted on United States servers. You consent to the transfer of your personal information to the United States. If you are accessing the Fitabase Services from outside the United States, please be advised that United States law may not offer the same privacy protections as the law of your jurisdiction.

Your Responsibility for Maintaining the Confidentiality of your Login ID and Password

You are responsible for maintaining the security of your login ID and password. If you believe that your login ID or password have been compromised you should immediately change your password and contact support . We are not responsible if someone else accesses your account through registration information they have obtained from you or through a violation by you of this Policy or the Fitabase Terms of Use.

We reserve the right to automatically lock accounts that suspend accounts that have attempted to log in multiple time with invalid passwords. Please contact support if you suspect this has happened.

If you have any other security related concern, please contact support.

Updates to this Policy

We may update this Policy periodically. The date last revised appears at the bottom of the Policy. Changes take effect immediately upon posting.

Contact us if you have any questions or concerns

If you have questions, comments, concerns or feedback regarding this Policy or any other privacy or security concern, send an e-mail to our support.

This policy was last updated on April 9, 2015.

Questions? Contact Us.